Amex has engaged HR Transformations for the past decade in three different divisions. HRT has designed and delivered training of our senior people in a variety of skills, and facilitated many team-building and strategy development sessions. They are utterly reliable and never fail to provide thought leadership in the design and the content. Feedback from the teams involved is invariably that their experience was both valuable, engaging and well worth the time spent.
HR Transformations has worked with me and my teams for over 10 years at both ICOM and LoyaltyOne, on issues from organization design to business process redesign to structured problem solving facilitation. We keep working with them because they consistently create solutions that are both on-strategy and highly pragmatic, which means we get the results we’re after. Then they work extra hard to customize their approach to fit the business culture and situation, which helps ensure we get the solution owned and adopted internally.
It’s been a pleasure working with HR Transformations over the past 10 years. They played a leadership role in the development of a change management plan to assist in a significant IT transformation project and coached the creation of a strategic Talent Review process. HRT trainers have also designed and delivered workshops for a number of our business units with excellent results. We have appreciated HRT’s high standard of thinking and quality of work, as well as their strong follow-through; they have been and continue to be great partners.
HR Transformations gave us confidence that our change process could achieve the desired outcome. Their encouragement to us around clear, transparent communication gave our management group the courage and tools to address difficult issues (including broad issues such as fear of change) head-on and deal with them effectively. HRT helped prepare and equip us with the answers to difficult questions, even ones that people were not comfortable asking out loud.
HR Transformations was hired to facilitate a process that resulted in the complete restructuring of the University of Waterloo’s Department of Co-operative Education and Career Action over the course of a two-year project. The consultants’ deep understanding of best practices and years of hands-on organizational development work provided us with tools and models to develop and assess various organizational options, and to design and execute a comprehensive implementation plan, including extensive stakeholder communications. HR Transformations built strong and successful working relationships with the critical project stakeholders and created momentum to keep the project moving ahead.
Their consultants provided strong leadership in organizational effectiveness, effective advice on thorny issues and excellent project management to drive the process from start to finish, while keeping all key stakeholders on board. Their results-oriented and collaborative approach ensured that the project maintained momentum and direction, while providing opportunities to the right people for participation and contribution to the outcomes.
I have had the good fortune to work on a number of projects with the HR Transformations group. Our first project was the development and implementation of a new recruitment process for our organization—a delicate project that involved conducting consultations with our managers. The degree of attention and customization we received exceeded my expectations. The consultants were responsive to our needs, listening closely to our requirements and asking insight-building questions that helped us to scope, frame and successfully implement the project. The results were innovative, scalable solutions that fit the challenging environment of our HR management practice.
They have since led a number of facilitation sessions with staff and managers, and I have seen how quickly their consultant can understand the environment, grasp the salient issues, and apply theories and practices in a culturally-respectful manner that has helped a number of our teams move beyond personalities to achieve tangible results.
Generous with their time and advice, HR Transformations lives up to their promises and have earned my trust through the quality of their work. They have helped me to keep my projects on track by clarifying the dependencies in our work, negotiating timelines for our mutual benefit and meeting our needs. They have helped me to manage beyond the specific project or assignment, and they have helped our institution to build capacity and raise the bar on service.
We reached out to HR Transformations to help us start up the Toronto Pan/Parapan 2015 Games organization in the spring of 2010. Their strength as HR/Capability generalists supported the design of our Human Resources processes, and the start-up chartering our Executive Team and the creation of our strategy. We also tapped into their resource network to get high quality support for IT and office set-ups to support a rapidly growing organization. Their passion, commitment and expertise were enormously valuable.
I strongly recommend HR Transformations for strategic, transformational and tactical initiatives and exercises that require more than a cookie-cutter approach. They show expert ability to drive the desired results, while navigating what could be extremely political and sensitive environments, resulting in stronger stakeholder relationships. HR Transformations is an organization of professionals with strong technical and leadership subject matter experts.
Their consultants provide fresh, innovative approaches to sometimes difficult, complex and organizationally-entrenched issues. They are excellent at listening and uncovering the real issues and obstacles to success. Their solutions are realistic and business oriented with financial viability and impact the primary drivers. They are dynamic in their ability to read, manage and engage all levels of an organization. HRT consultants deliver what they promise — timely, on-budget and high-quality service.
Gregory A. Peck
I appreciate HR Transformations’ ability to understand and meet our needs as clients. Their professionalism throughout a number of organizational development projects over the past three years along with their flexibility to meet our often-changing timeframes gave me great ease of mind.
I have worked with HR Transformations on a number of projects because I can depend on them to be well organized and prepared for their very engaging facilitations. They were able to modify plans to meet the needs of the group, while staying focused and achieving all of the workshop’s goals. They were realistic in strategic planning, making sure the group understood the expectations for the day and what each person was to take away. Event participants had a lot of fun and provided excellent feedback on the consultants.