Monica is a result-oriented Trainer and Instructional Designer with over 20 years of experience. She specializes in both instructor lead and web-based learning & development for technical implementations and has worked on large scale IT projects across multiple industries including Utilities, Oil & Gas, Health Care, Pharmaceuticals, Retail, Offender Management, and Financial Services.

Monica has developed training plans, curriculum, training templates, end user analysis, and assisted with training delivery schedules and train-the-trainer. She has delivered virtual led training in multiple languages, managed day-to-day training lead activities and other instructional designers.