Training Design and Delivery
We design and deliver workshops that develop skills and knowledge in a fun, interactive and pragmatic way.
Recent Results
Designed and delivered workshops such as:
- Performance consulting for Human Resources practitioners in the technology and insurance industries
- Management skills at Procter & Gamble - including skills such as leadership, influence, and management
- "Soft" skills at various corporations and not-for-profit organizations
- Anti-harassment skills at call centres and service organizations
- Work process change in a large Human Resources organization that resulted in improved client satisfaction and employee confidence to lead work process changes
Designed:
- “The Essential Customer Rep” that became a core workshop in Indigo’s retail sales training program and is delivered to all new retail employees
- Standardized training for a executive level sales and client management skills training series that resulted in more effective and consistent training